Delivery & Returns
UK Mainland Delivery Service
- Free standard delivery on all orders over £40.
- Low cost £2.95 standard delivery on all orders under £40.
Orders placed before 2pm will be shipped the same day. We will deliver all UK orders within 3 to 5 working days.
We normally ship our products with MyHermes but we may use alternative suppliers to provide you the best service available.
International Delivery Service
We ship our products to loyal customers all over the world using the Royal Mail delivery service. In most cases shipping costs are automatically worked out at the cart for you. Occasionally the automatic processing gets it wrong and we may contact you to provide the correct fee. We always work to provide you with the best value service available and all international orders are shipped tracked.
If you want to check the postage before you order, please contact us.
It's very rare, but if for any reason you are unhappy with your purchase, you can return it to us within 30 days of your purchase.
If you wish to return an item please contact us and then return the item unused, in its original condition with all tags attached, and in its original packaging to:
13 Chiltern Road
Once we've received your item and inspected it we will give you a full refund of your purchase price. If your item is faulty when you receive it we'll send you a pre-paid label for your return, otherwise you will need to cover the cost of the return.
Any item not in its original condition, which is damaged or has missing parts or tags for reasons not due to our error, or any item that is returned more than 30 days after purchase will not be refunded.
If your refund is approved, a refund will be applied to your credit card or original method of payment.